无线点餐解决方案的应用案例
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 22pt; LINE-HEIGHT: 150%; mso-char-indent-count: 2.0; mso-char-indent-size: 11.0pt" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">每个饭店的经营者都在寻求新的管理理念和方法。经调查发现，两次光临的客人可为餐饮企业带来</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">25-85%</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">的利润，吸引他们再次光临的，首先是服务质量的好坏，其次是产品本身，最后才是价格。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">1</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">位满意的客人会引发</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">8</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">位潜在的生意；</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">1</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">位不满意客人会影响</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">25</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">个人的光顾意愿；争取</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">1</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">位新客人所花的成本是保住</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">1</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">位老顾客所花费用的</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">6</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">倍。一家饭店只要比以往多维持</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">5%</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">的顾客，则利润可增加</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">25%</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">以上。而餐饮信息系统则成为信息时代饭店留住老客户的制胜法宝。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%" align=left><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"><SPAN style="mso-spacerun: yes"> </SPAN></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">如何保住老客户，争取新客户，高科技在促进餐饮业经营管理水平和服务水平等方面，已经起到了远非一般传统方式所能起到的</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">革命性</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">作用。在无线网络大行其道的今天，各行各业都在积极地向信息科技靠拢，而餐饮业庞大的场地空间、繁琐而重复的点餐程序尤需改造。沿袭千年的流程因为一次划时代的革命而改变：饭店点菜、下单、结账一支笔、一张纸，</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">"</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">店小二</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">"</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">来回跑的局面正被先进的无线餐饮管理系统所取代，可以说无线网络技术的优势又在餐饮业里得到了一个很好的证明。</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"> </SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">该方案是为高档酒店、餐厅等餐饮行业定制的一套基于掌上电脑和</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">802.11b</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">无线局域网技术的无线网络解决方案。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%" align=left><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%" align=left><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"><SPAN style="mso-spacerun: yes"> </SPAN></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">无线方案的优势所在</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%" align=left><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%" align=left><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"><SPAN style="mso-spacerun: yes"> </SPAN></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">现阶段随着餐饮业竞争的日趋白热化，竞争范围已经从原先的经营规模，商品价格等硬件因素渐渐扩大到经营策略、服务质量、管理效率等软件因素上来了。这就使得经营决策者对与企业软环境的档次有了一个更高要求。无线点菜系统正是致力于在软环境上帮助企业提高档次，把全方位的信息化管理真正意义上的融入到企业的日常管理中去。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%" align=left><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"><SPAN style="mso-spacerun: yes"> </SPAN></SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">无线点菜系统使用极其简单，服务员手持手掌大小的掌上电脑来到客人台前或客人包房内，在掌上电脑上做点击或书写等操作，即可通过代码输入、分类选择、关健字查找、自定义输入等方式快捷地将客人所需要的相关菜谱显示出来，顾客选定后掌上电脑即生成菜单并算出消费金额，客人确认后点菜操作即完成。此时，服务员只需点击一下掌上电脑的发送键，客人的菜单瞬间即被传送到收银管理系统中，由系统的电脑发出指令给设在厨房等处的打印机并打印出相应的菜单，厨师按单做菜。与此同时，收银台也打印出一张同样的菜单放在客人桌上，以备客人查询以及作结帐凭椐，真正做到使客人明明白白消费。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt"> 大多数的无线点餐系统都是一套基于掌上电脑和</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">802.11b</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">无线局域网技术的实用型系统，在以特色服务吸引客户的同时，它也能有效提高餐饮机构的服务质量和工作效率。一般常常具有以下管理模块：点菜单管理</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">,</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">桌位管理</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">,</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">员工管理</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">,</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">财务管理</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">.</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">经理可以动态地了解财务状况，而即便是在外出差，也能远程监控公司业务，并做出实时决策。同时，财务报表的自动生成也减少了录入时间，提高了工作效率。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 150%" align=left><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt"> 在无线点餐解决方案中</SPAN><SPAN style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"> </SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">“掌上电脑</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"> + CF</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">无线网卡</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"> + </SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">无线</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">AP + </SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">后台数据库”是重点所在。其中高锐</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">CF</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">无线网卡</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">(890-56-283-22)</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">和无线</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt">AP</SPAN><SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 宋体; mso-ascii-font-family: Times New Roman; mso-hansi-font-family: Times New Roman; mso-bidi-font-size: 12.0pt">系列以一贯的高稳定性，简易操作性，为无线点餐系统的实施提供最佳品质保证与使用效果。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 11pt; mso-bidi-font-size: 12.0pt"> <o:p></o:p></SPAN></P>
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