饭店年三十“走人”生日蛋糕“迟到”
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0; mso-char-indent-size: 10.5pt"><FONT size=3><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">（上海青年报讯）</SPAN> <SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">沈先生年三十吃年夜饭时发现预定的饭店“不见”了，这样败兴的事在春节不算少数。记者昨天从市消保委获悉，各级消保委过年受理投诉</SPAN><SPAN lang=EN-US>324</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">件，比去年同期上升</SPAN><SPAN lang=EN-US>58.05</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">％。食品、餐饮服务成了投诉焦点。</SPAN><SPAN lang=EN-US> </SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US><FONT size=3> <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT size=3><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> 据统计，“年夜饭”投诉共</SPAN><SPAN lang=EN-US>7</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">件，集中反映饭店收取定金后“走人”、菜肴数量少于样品、收费不合理等方面。食品类投诉达</SPAN><SPAN lang=EN-US>38</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">件，食品变质、过期、结账与标价不符以及送货不及时等令市民烦恼。罗先生在沈家花园老西门店预订的年夜饭，交了</SPAN><SPAN lang=EN-US>100</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">元定金，就餐后饭店既未将定金抵冲餐费，也没退还消费者，账单也与标价不符；龙先生在金沙江路雨花大酒店吃“年夜饭”，菜肴数量、质量与样品不符，结账时免费供应的餐巾纸也要收</SPAN><SPAN lang=EN-US>5</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">元钱。王先生在惊喜饼屋定购的生日蛋糕，说好</SPAN><SPAN lang=EN-US>2</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">月</SPAN><SPAN lang=EN-US>10</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">日上午</SPAN><SPAN lang=EN-US>10</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">点送货，可等到中午</SPAN><SPAN lang=EN-US>12</SPAN><SPAN style="FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">点也没拿到。</SPAN></FONT></P>
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